Frequently Asked Questions
How we price, how fast we can be there, and what we do and do not handle.
- Do you charge extra for nights, weekends or holidays?
- No. Emergency calls are quoted on the same flat-rate pricing as daytime appointments, with no overtime surcharge.
- How does your pricing work?
- We diagnose the problem on site, then give you a flat-rate price for the work. Nothing starts until you approve it.
- Can you come out today?
- Same-day service is often available, and emergencies are prioritized. Call and we will tell you honestly what we can do.
- What counts as an emergency?
- Anything actively causing damage or making the building unusable: a burst pipe, a sewer backup, an uncontrolled leak, no heat in winter, or a suspected gas leak.
- Do you work on commercial properties?
- Yes — restaurants, offices, retail and multi-tenant buildings, including after-hours scheduling when a daytime shutdown is not workable.
- Will you install fixtures I bought myself?
- Yes. We will also tell you upfront if we see a fit or quality concern before installing.
- Do you handle permits?
- Yes, on work that requires them, including gas piping, sewer replacement and new construction.
- What areas do you serve?
- We serve Anchorage, Alaska and the surrounding areas.
Question not answered here?
Call (877) 570-8952
$25 OFF
Your First Service
Use Code: 907SAVE
Don't wait until a small plumbing or heating problem becomes a big repair. Book your service today.
Book Your Service Now